Frequently Asked Questions.

Here, you can find answers to few questions that we have been asked. These answers may help you whether you are looking to start a project with us, or you just have a question you wanted to ask us.

Why do I need a website?

We live in an age where more and more people go online to find services, to gather information, to compare prices, to find answers, etc. Therefore, having a website has a lot of benefits for your business. Here are some of those benefits:

Credibility: Nowadays, most companies have a website and businesses without a website are seen as less credible. A website could help you build that credibility by showcasing your products and services, by showing who you are, by sharing your mission statement, etc.

Accessibility: A website lives online and therefore, provides accessibility to your customers 24/7.

Visibility: Anyone in the world with an internet connection can have access to the information you want to share. Providing you with the ability to target a greater audience.

Engagement: With your website content, you could build connections with customers and engage with users.

What is the difference between a domain name and a web hosting, and do I need them?

You could look at the domain name as your website’s name, and the address that someone needs to access your website. The web hosting will be the place where you will store all your website files.
Therefore, having these two elements is essential for your website. However, we could help and advise you if you would rather not buy them yourself.

What is WordPress?

WordPress is a free and open-source CMS (Content Management System) and is the most popular tool used to create websites. The WordPress platform evolved and allows us to create a variety of websites, from a simple blogging website to a full-featured business websites.

WordPress is free, why are you charging me for it?

As a framework, WordPress is free to download and use. We charge you for the design and development services we provide to turn that framework in to a fully functioning website.

Do you only create websites with WordPress?

Primarily, we use WordPress which is a great CMS (Content Management System) with a market share of 62% of websites built with a CMS and 35% of all the websites in the world. We also work with other CMS & frameworks and are happy to use different programming languages to accomplish the desired outcome.

How long does it take to build my website?

This is one of the questions that we get asked a lot. Unfortunately, there is no one single answer for this question. As the time it takes to finalize a website depends on a lot of factors such as the project’s complexity and the client’s reactivity.

Complexity: Every client is unique and has its own requirements and business objectives. Therefore, small website projects can take from 2 to 6 weeks and more complex websites (such as e-commerce website) will take longer to complete.

Reactivity: The client’s input, quick feedback, and content availability will play a big role in speeding the development process.

How much does a website cost?

Probably the question that we get asked the most. Our prices vary because they depend on your requirements: The number of pages, the different functionalities, and all sort of things. That’s why we discuss your project in great detail (in the initial phase), assess your needs, and provide you with a quote based on that assessment. Get in touch for a free quote.

Do you have any small budget options?

We understand that not all businesses can afford to invest in a website, and a lot of them are on a strict budget. Therefore, we have put together two small budget packages which will help get you online. Learn more about our Website Budget Packages.

How long has CGraphika been building websites?

Charly Awad, the founder of CGraphika, has been creating websites since 2005. He is a Ph.D. graduate in Computer Science and has 14+ years of work experience in the IT sector.

What kind of businesses do you work with?

We work with all types of businesses from a broad range of industries. From entrepreneurs, brands, startups, NGOs, schools, local businesses, international companies, and many more. We bring to each project the same level of dedication and professionalism.

Do you just work locally?

No! We can still offer our professional services and have reliable communications with you no matter where in the world you are based. We have worked with clients all over the world, in Canada, France, Belgium, and Sweden.

What is the first step and what is expected of me?

We follow a process for all of our projects (more details here). We start by understanding your needs and identifying the solution. In this first step we will be asking questions and gathering information, this is where your input is essential and highly appreciated.

Is all of the work done by CGraphika?

We aim to handle and complete every project in-house. However, during busy periods, we may ask for help from one of our trusted collaborators to intervene on a specific task. Individuals we had the pleasure of working with for a long period of time, and know that will get the job done.

Do you take on half-finished projects?

We would rather start from scratch with you than work with somebody else’s half-finished project. It is much more time consuming to review and understand what has and hasn’t been done.

I already have a website, can you help me improve it?

Yes, we will have to talk in order to determine what you’re currently working with and what the requirements for this update are.

Once my website is delivered, will I be able to manage the content myself?

Yes! You will be given full access to your website as well as a user guide that will help you manage your content. Also, we are always happy to answer any of your questions.

Do you offer any maintenance or will I have to maintain the website myself?

Some of our clients take on the responsibility of maintaining their website (updates, security patches, etc.), because they either have the skills and expertise to do so or they have an in-house IT person. Generally, our clients ask us to keep their website in healthy state and take a maintenance contract with us.

Will my website work on mobile phones and tablets?

Yes! We design all websites to be mobile-friendly and responsive. Which means that we work hard to ensure that your website will adapt to fit a variety of devices.

Will my website be on the first page of Google?

SEO (Search Engine Optimization) is a process that takes time and increasing your website ranking doesn’t happen overnight. We can’t have concrete answer on how long it takes because every website is different. Also, the keywords choice plays an important role in the ranking. For that, we provide additional SEO services that helps you in building a strategy, choosing keywords, and applying & adjusting this strategy on your website over a period of time. However, it’s important to note that all the websites we deliver, are SEO-friendly.

You have other questions?

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